Privacy Policy

The Website and its Content, along with the Mobile Application (“Mobile App”), are owned by Shelly Robinson LLC. (“Company”, “we”, or “us”). The term “you” refers to the user or viewer of our Website or Mobile App.

1. Consent

This Privacy Policy applies to both our website and mobile application, available on the Apple App Store and Google Play Store. By using our Website or Mobile App, you consent to this Privacy Policy.

2. Data Collection and Use

We collect and store personal data as follows:

  • Email Address: Collected for authentication and login purposes within our mobile app.
  • Basic Analytics: We collect non-personal information such as page views to improve our services.
  • Other Information: When using our website, you may voluntarily provide comments or other content as permitted.

We do not collect sensitive data such as location, camera access, contacts, or financial information. Our Mobile App consists of static text and images and does not leverage any native mobile features.

3. User Accounts

User accounts are created outside of our mobile app as part of a separate product purchase. The mobile app is a companion tool for existing customers.

4. Confidentiality

We aim to keep all information confidential and will only disclose it under the following circumstances:

  • To protect our legal rights or property.
  • If required by law or in response to a legal process.
  • To prevent fraud or security threats.

5. Data Storage and Security

Your email address is stored securely within our system and is accessible only to authorized personnel. We implement industry-standard security measures to protect your data. Our servers may be located in various jurisdictions, including outside your country of residence.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you request deletion of your data, we will delete or anonymize it within 30 days, except where retention is necessary for legal obligations.

7. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards in compliance with applicable laws.

8. Passwords

If the website or app requires a username and password, you are responsible for maintaining its confidentiality. We will never share your password without your consent, except as required by law.

9. Unsubscribe

You may unsubscribe from our email communications at any time by clicking the “unsubscribe” link in our emails or by contacting support@shellyrobinson.com.

10. Anti-Spam Policy

We comply with the CAN-SPAM Act of 2003 and do not send misleading information. We will never sell, rent, or share your personal information for marketing purposes.

11. Children’s Privacy

We do not knowingly collect data from children under 13 years of age, in compliance with the Children’s Online Privacy Protection Act (COPPA).

12. Anonymous Data Collection and Use

We may collect non-identifiable data such as IP addresses and page views to improve our website and app. This data is used for analytics and user experience enhancements.

13. Use of Cookies

Our website may use cookies to improve user experience. Types of cookies we use include:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period
  • Necessary Cookies: Essential for website functionality
  • Preference Cookies: Remember your settings and preferences

You may disable cookies in your browser settings, but this may affect functionality.

14. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Users:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to object to certain processing of your information

For European Economic Area (GDPR):

  • Right to data portability
  • Right to restrict processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

  • Right to know what personal information is collected
  • Right to know if your personal information is disclosed and to whom
  • Right to opt out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, please contact us at support@shellyrobinson.com.

15. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. Notification will be provided within the timeframe specified by law and will include information about the breach and steps you can take to protect yourself.

16. Privacy Policies of Other Websites

We are not responsible for the content or policies of external websites linked to our site.

17. Third-Party Services

Our mobile app does not integrate with third-party services such as advertising or social media platforms. However, we may use third-party service providers for hosting, email services, and other business operations. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

18. Assignment of Rights

If our company is sold or merged, your data may be transferred to the new owner under this same Privacy Policy.

19. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. If significant changes are made, we will notify users via email or through our website and indicate the new effective date. Previous versions of the Privacy Policy will be archived and available upon request.

20. App Store Compliance

Our Mobile App complies with the privacy requirements of both the Apple App Store and Google Play Store. We do not collect any data beyond what is stated in this Privacy Policy.

21. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: support@shellyrobinson.com